UPDATE FIXES VERIZON IPHONE 5 DATA GLITCH; CUSTOMERS WON'T BE CHARGED FOR OVERAGES

Verizon iPhone 5 customers may have noticed an issue wherein their phones gobbled up extra cellular data when they were theoretically connected to Wi-Fi networks. Those customers now have two bits of good news: There’s a special software update that fixes the problem, and they won’t be responsible for unexpected charges related to unintended network overages related to the issue that spurred the carrier update in the first place.

10 HOT IT SKILLS FOR 2013

The number of companies planning to hire tech professionals continues to grow, with 33% of the 334 IT executives who responded to Computerworld's 2013 Forecast survey saying they plan to increase head count in the next 12 months..

APPLE WARNS ICLOUD USERS OF LOOMING STORAGE LOSS

Apple on Monday began reminding some iCloud users that they will soon lose the 20GB of free storage they'd received when they migrated from MobileMe.

Nook Video set for fall premier

Barnes and Noble Tuesday announced that Nook Video will premiere this fall in the U.S. and UK. The service will offer access to movies and TV shows for streaming and download.

Eight simple steps to make the upgrade to iPhone 5 easier

A little planning can save time - and voice messages - when you upgrade to the new iPhone 5

Sunday, September 30, 2012

Trying to fill 6,000 jobs, Microsoft pitches $10,000 H-1B visa

Rebounding after laying off 5,000 in 2009, Microsoft says it now has big need for more tech workers.

WASHINGTON -- With the recession hit in 2008, Congress put the idea of a "skills shortage" and a need for more H-1B visas in a closet.

That didn't mean, though, that interest in raising the H-1B cap went away for everyone.

New York City Mayor Bloomberg, for instance, last year called the limits on both temporary and permanent employment-based immigration a "form of national suicide."

Microsoft has long advocated for more work visas. But the company's advocacy was quieted during the recession as well, as it announced in 2009 a layoff of 5,000 workers.

Circumstances at Microsoft have since changed for the better.

Microsoft said Thursday that it has some 6,000 open positions in the U.S., and is creating new jobs faster than it can fill them. The company is now using its own workforce needs to make a case for a new type of H-1B visa as well as a permanent employment visa.

In prepared remarks delivered at the Brookings Institution here yesterday, Brad Smith, Microsoft's general counsel and executive vice president, presented a plan to add 20,000 H-1B visas and an equal number of STEM visa green cards to help companies get qualified workers.

What may make this plan novel is a proposal to require that companies pay the government $10,000 for H-1B visas in a new "supplemental category," and $15,000 for STEM green card visas.

Microsoft is recommending that Congress invest the money paid for the visas -- estimated at up to $500 million year -- in Science, Technology, Engineering and Math, or STEM, education programs.

The company presented a paper with recommendations on improving STEM training.

Microsoft says the 6,000 open jobs it has in the U.S is an increase of 15% over the number open last year, and that over 3,400 of those jobs are for researchers, developers and engineers.

"Our nation faces the paradox of a crisis in unemployment at the same time that many companies cannot fill the jobs they have to offer," Smith said.

He warned that if the positions can't be filled locally "we risk these jobs migrating from the U.S., creating even bigger challenges for our long-term competitiveness and economic growth."

Smith said Microsoft spends 83% of its R&D budget in the U.S. today.

It isn't clear whether Microsoft's proposed $10,000 fee will replace any existing charges applied to an H-1B visa.

The visa already has a variety of fees, including a $325 base filing fee, plus a $1,500 fee for employers with 26 or more full-time employees. There is a $500 fraud detection fee, and a $1,225 premium processing fee for expedited processing.

In 2010, Congress added a $2,000 fee on top of these charges for any company that has more than half of its workforce on H-1B or L-1 visas. This fee was aimed at offshore outsourcing firms.

The H-1B visa cap is currently at 85,000, which includes 20,000 visas set aside for advanced degree graduates of U.S. universities.

The U.S. begins accepting H-1B petitions on April 1 for the next fiscal year.

In April of 2008, still months before the collapse of Lehman Brothers in September that year, the U.S. exhausted the visas within one week. But after the recession, demand slowed. In 2011, it took 10 months to use up the visas. But for fiscal year 2013, which begins Oct. 1, the visa cap was reached in one month.

Microsoft is introducing the visa plan by itself, and will likely get support from some groups that advocate on skills immigration issue. But whether it goes anywhere with lawmakers that may be left until next year.

There is a lot of support in Congress to expand the green card program for foreign students that earn advanced degrees.

Although the recession ended efforts to raise the H-1B cap, lawmakers have pushed ahead to create STEM visas that offered permanent residency. The backers argue that such employment visas would help keep foreign advanced degree graduates of U.S. schools, seen as potential tech and business innovators, in the U.S.

Just last week, 257 members of the U.S. House voted to create up to 55,000 STEM visas. The vote for the Republican sponsored plan failed because the bill was introduced on suspension calendar and thus required that two thirds of the legislators vote "yes."

The Democrats didn't want to support the measure primarily because the Republican plan would have repurposed 55,000 diversity lottery visas for the STEM visas.

Diversity visas are made available to people in countries underrepresented in the U.S.

The H-1B visa is more controversial than green cards for advanced degree graduates.

The H-1B is heavily used by offshore outsourcing firms, which puts a lot pressure on the cap creating competition for visas for U.S.-based firms.

The H-1B visa has also given rise to small IT development shops that primarily use foreign workers. The prevailing wage protections in the visa aren't seen by critics as strong enough, and because employers apply for the visa, it is argued that the foreign workers are all but indentured.

Ron Hira, a public policy professor at the Rochester Institute of Technology and high skill immigration issues, took issue with some of the Microsoft's arguments, including its workforce projections and claim that computer science degree production is not keeping up with job demand.

Not all computer-related occupations have or need a computer science degree, Hira said.

"Is there a shortage of people going to medical school or even law school or in investment banking? No, because smart kids know that this is a reasonable career path," said Hira, although he notes that may be changing for law school.

"Why are kids not going into IT? Because of industry employment relations," said Hira.

In the late 1990s the number of computer science grads doubled and he believes enrollment could double again. "Why not focus efforts on that instead of importing guest workers?" he said.

In terms of visa needs, Hira believes the problem could be fixed through legislation introduced by Senators Richard Durbin (D-ll) and Chuck Grassley (R-Iowa). Among the things their reform would accomplish is restricting work visas to 50% of its employment U.S. base.

"This would solve their issues," he said.



Saturday, September 29, 2012

Leaked video shows Qwerty, touchscreen RIM BlackBerry 10s

Video posted about the time RIM announced second-quarter financial results also explains elaborate marketing plan for the smartphones.

A newly leaked video shows off two coming Research in Motion BlackBerry 10 smartphones, while also describing an elaborate marketing campaign designed to help launch the devices in the first quarter of 2013.

CrackBerry.com first posted the video on Thursday at about the same time that RIM posted its second quarter earnings, according to BGR.com.

BGR apparently grabbed the video before it was pulled from CrackBerry, and posted it on its site Friday.

The two BlackBerry 10 phones, shown side-by-side at one point in the 3:20-minute video, include a tall touchscreen device that is similar to the Dev Alpha devices being used by RIM developers to build applications.

The video also shows for the first time a Qwerty smartphone with a screen that is not as tall. The phone has a familiar-looking BlackBerry physical keyboard below a display that's a bit taller than the one used in RIM's current Bold 9900.

On the screen of the Qwerty device is a depiction of how BlackBerry Hub might work, with a document overlaid on an email.

BlackBerry Hub is designed to bring emails and notifications together easily in BlackBerry 10. RIM officials demonstrated Hub earlier this week at the BlackBerry Jam event in San Jose.

RIM disclosed at that event that its subscriber base has passed 80 million, up from 78 million in the first quarter of 2012. On Thursday, RIM reported a second quarter loss of $235 million, which beat expectations and led to a surge in the company's stock price.

During an earnings call yesterday, RIM officials and CEO Thorsten Heins said RIM projects another loss in the third quarter, and is likely to report deficits for several quarters to come.

Still, Heins said that the highly anticipated BlackBerry 10 will launch "on track" in the first quarter.

The video also describes an "In the Right Hands" marketing campaign involving celebrities and average BlackBerry users that use a BlackBerry 10 smartphone for one day apiece, adding content and then passing it on until the day the device is formally launched.

For example, the narrator says musician Lady Gaga could write and load on the phone a single music track on one day, followed by a short story from writer JK Rowling and then a movie recorded onto the device by film director Ridley Scott.

RIM officials declined to comment on the video.


Friday, September 28, 2012

Apple CEO apologizes for Maps, pledges improvements

But don't expect Google Maps being restored to iOS.

Apple CEO Tim Cook admitted today that the company's controversial new Maps application on iOS "fell short" of Apple's commitment to the "best experience possible" for users.
"We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better," he said in a brief letter posted on Apple's website
The new application, actually a platform, was introduced with iOS 6 and replaces the Google Maps platform and APIs that had been the basis of iOS map and navigation features. With the release of iOS last week, Maps quickly sparked a flood of criticism for being inaccurate and flakey. Worst of all, it quickly became the butt of jokes, sarcasm and parody.
"We launched Maps initially with the first version of iOS," Cook wrote. "As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up."
According to Cook, more than 100 million iOS devices are using the new Apple Maps, with nearly a half-billion location searches so far. "The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you," he wrote.
And in the meantime? "While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app," Cook advises.
"We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard," he concluded.
Apple has been forming its location-based platform since 2009, investing hundreds of millions of dollars to acquire three startups with specific expertise, with an eye to advancing far beyond basic location searches.
The first, in 2009 for an undisclosed amount, was Placebase, with a system that lets developers add or overlay additional customizable data and features on top of existing map platforms, blending public and private data sets. A year later, in a still-unconfirmed deal, was Poly9, a Canadian startup that according to an Inc.com story "powered map-based apps and programmed interfaces (APIs) for companies such as Microsoft, Apple, and MSNBC. It also powered the annual NORAD Santa Tracker."
The third and best known is Swedish-based C3 Technologies, acquired in August 2011 for $267 million. C3 uses camera-equipped planes and helicopters to create photo-realistic models of physical landscapes.
Location-based data is creating a host of emerging mobile apps and Web-based services. Nokia has made a comparable investment and is marketing its Nokia Maps as a key differentiator for its Lumia smartphones, powered by Microsoft's Windows Phone mobile OS, which in Version 8.0 will have Nokia Maps fully integrated.
Cook's letter indicates that Apple is fully committed to independence from Google's location platform.

Samsung Galaxy Note 2 coming to U.S. Oct. 24?

An event invitation to reporters says the company will celebrate "The Next Big Thing"

Samsung on Thursday afternoon sent out press invitations proclaiming that "the next big thing is here" and told reporters to save the date of Oct. 24 for an event in New York.

Samsung Mobile, which sent the invitations, did not provide any details about the event other than to say it will celebrate "The Next Big Thing," but it is likely that the honored guest at the fete will be the company's smartphone-tablet hybrid, Galaxy Note 2, which has a 5.5-inch screen.

The device was released in South Korea on Wednesday, and the company said the device will be rolled out in 128 countries through 260 carriers, reaching the U.K. in early October and the U.S. later that month.

The Galaxy Note 2 follows the highly successful Galaxy Note, which was launched in February with a 5.3-inch screen. The Galaxy Note 2 can display images at a resolution of 1280-by-720 pixels. The device that shipped earlier this week had a 1.6GHz quad-core Exynos processor, which is made by Samsung.

The smartphone and tablet-hybrid offers 16 hours of talk time and storage of 32GB or 64GB. The 32GB model was priced at US$970 and the 64GB version is around $1,026.

Samsung has sold about 12 million Galaxy Note devices to date, according to Strategy Analytics. The device has created a possible market for what observers call a "phablet," a term that combines phone and tablet. Another device called phablet is Asustek's Padfone.

Thursday, September 27, 2012

Samsung delivers Galaxy S3 remote-wipe bug fix

Samsung has released a fix for a critical error in its software that allowed malicious code to remotely wipe its Galaxy S3 smartphone.
The vulnerability was showcased by security researcher Ravi Borgaonkar at Ekoparty security conference on Tuesday.
Samsung later told V3 that it was aware of the issue and had built a fix, which it was distributing as an over-the-air update..
Samsung Galaxy S3 front shot
"We would like to assure our customers that the recent security issue concerning the Galaxy S3 has already been resolved through a software update," a Samsung spokesman told V3.
"We recommend all Galaxy S3 customers to download the latest software update, which can be done quickly and easily via the over-the-air (OTA) service."
The vulnerability was reportedly in the device's Unstructured Supplementary Service Data (USSD) protocol, which is used in the messaging between handset and mobile network. Potentially, hackers could use the vulnerability to send a “factory reset” command to the user's device.
The attacks could be mounted using a number of different mediums including website links, NFC tags and QR codes.
Security firm Sophos has since warned that the vulnerability may relate to several other Android handsets, including those made by other manufacturers, and urged owners of devices to back-up their phone regularly.
"Whether you choose to trust the cloud, or synchronise to your laptop, or just copy important files to removable storage, don't take the long-term data integrity of your phone for granted," warned Sophos researcher Paul Ducklin.

Source : v3.co.uk

Laptops 2018: How future clamshells will respond to the touch revolution

The laptop as we know it is in the middle of an identity crisis.
After years of solid growth without any fundamental changes--aside from a quick, ill-fated flirtation with netbooks--the clamshell's relevance is now threatened by phones and tablets. The new breed of touchscreen mobile devices hasn't eliminated the need for PCs with trackpads and keyboards, but they have caused people to rethink whether they need a second notebook at home.
In response, PC makers are now ushering the laptop into the era of touch, with help from the drastic operating system overhaul that is Windows 8. The ride will be bumpy over the next few years, as PC makers try to generate excitement for laptops by introducing new hybrid designs, such as swiveling touchscreens and detachable displays.
But what happens after that? In five years, once the transitional hybrid period shakes out, what will the clamshell look like?
PCWorld spoke with chip makers, PC manufacturers, and analysts to learn more about what laptops will offer circa 2018. Join us as we peer into a multifaceted crystal ball to decipher the future of the notebook.
Refining the hybrid
As PC manufacturers ready the first round of Windows 8 laptop-tablet hybrids, they're willing to admit that their concepts are works in progress. Over time, they'll need to eliminate clumsy hardware compromises in the conversion from clamshell to tablet (and back again), such as awkward twisting motions, and the need to use two hands to detach a hybrid's display from its keyboard.
"Clearly, the ecosystem hasn't gotten [hybrids] right yet," says Kevin Lensing, AMD's director of notebook products. "They're interesting, but maybe a little bit hokey in their implementation."
Lensing says that he's already seen some of the next-generation laptop-tablet hybrids from PC vendors, and their conversion mechanisms already look and behave better than those of the first wave of products. Some even gain processing power when the tablet is docked to a keyboard and trackpad.
Over time, Lensing expects docking to become more seamless, even as it adds power, storage, and extended battery. "We're in year one of a brand new mechanical design, and I think there's going to be multiple iterations of getting it to be just as robust as a real notebook," he says.
Mark VandenBrink, chief technical officer of HP's PC business, agrees that the next five years of hardware development will focus on reducing the clunkiness of the laptop-tablet hybrid. HP is no stranger to the category--the company's TouchSmart laptops appeared before Windows 8, and VandenBrink expects to see both good and bad designs as PC makers adjust.
"It's easy to do, but it's really, really hard to do well," VandenBrink says.
Even as convertibles begin their long process of evolution, there's still room for a major shake-up. Pat Moorhead, a tech industry analyst and consultant who specializes in future scenarios, believes that the modular PC concept will eventually go wireless. Smartphones could one day provide all the necessary storage and processing power, and the laptop may become little more than a dumb shell.
The software barriers to making this happen are already falling, Moorhead says, with operating systems such as Android and iOS designed to scale across screen sizes. He thinks that roadblocks in wireless technology could be demolished within five years as well.
The WiGig Alliance is already pushing for the use of spectrum around 60GHz, which would support speedy display connections and wireless docking. The challenge, Moorhead says, will be to get device makers to agree on a standard for wireless communication among devices.
But he's optimistic. "With the proliferation of very inexpensive large displays, it's going to be hard to walk into a room in the western world where you're not going to be able to connect to some sort of display," Moorhead says.
Moving beyond the trackpad and keyboard
The keyboard and trackpad aren't going away, at least not on the watch of the PC manufacturers I spoke with. But those old standbys may evolve in the next five years to grow alongside new input methods.
Mark Aevermann, a senior product manager at Nvidia, thinks that voice recognition, hand gestures, and even eye tracking could take off in the next five years. Relevant concepts are already kicking around now--Apple's Siri, Microsoft's Kinect, and Tobii's eye-tracking technology come to mind--and though they may now seem ill-equipped to supplant trackpads and keyboards, Aevermann recommends keeping an open mind.
"I think writing off any one device category or method of input or interaction is basically saying there aren't creative people out there," he says. "I think there are tons of people out there thinking about how to make the experiences more accessible."
As for the trackpad, HP's Mark VandenBrink sees room for improvement in a couple areas. Instead of trackpads consisting of a tiny square in front of the keyboard, VandenBrink envisions a dynamic trackpad that covers a lot more of the laptop's surface. He also sees potential for adaptive trackpads that learn your preferences and tendencies as you go.
We're already starting to see some innovation on the trackpad and keyboard front. Last month, Synaptics introduced a pressure-sensitive trackpad and a capacitive keyboard that is thinner and lets the user disable the cursor while typing. The trackpad on Intel's Nikiski concept, shown off at CES in January and pictured at the very top of this article, runs the length of the keyboard and uses palm detection to switch off during typing.
Moorhead offers some other far-out ideas for overhauling the trackpad and keyboard completely. Notebooks of the future, he imagines, could come equipped with two or more high-definition cameras, working in concert to track the user's hands. If the cameras become accurate enough, they could allow any surface to serve as a trackpad, as the cameras pick up the gliding of your hand and the twitching of your fingers, and the laptop's software translates that information into cursor functions.
The same possibility applies to keyboards. Moorhead believes that, with high-definition cameras on either side of the screen, any surface could become a virtual keyboard, with the screen showing a virtual keyboard overlay indicating where the user's fingers are landing.
Users may at first resist the idea of losing physical feedback from a trackpad, but Moorhead notes that the iPhone's touchscreen keyboard was pooh-poohed in its early days as well.
"The reality is you give [people] an alternative where there's a benefit, and you could potentially eliminate the entire keyboard deck," Moorhead says. He admitted, though, that this scenario is unlikely to become reality in the next five years.
More power for new ways of computing
Given the state of computing today, it's tempting to argue that most users don't need more processing power. Most modern laptops have no problem handling high-definition video, juggling lots of browser tabs, and playing games on Facebook or other websites. Unless you're a hardcore gamer or a creative professional with high-end photo or video software, current-generation processors are good enough.
The PC and chip makers I spoke with, however, believe that a new stage of computing is at hand. All of the burgeoning input methods mentioned earlier--particularly voice and gesture recognition--will require more processing power if they're to be handled without any lag. Advances in video and screen resolution will demand more oomph as well.
Gary Richman, a director in Intel's PC Client Solutions division, sees even more opportunities coming to light in the next five years. He imagines that PCs will become more context-aware, enabling them to detect other nearby devices and interact with them automatically. He also believes that PCs will become more like personal servants that can perform tasks even when they're not directly in use. For example, a laptop might be able to grab a video from your camera, transcode it, and upload it even when it's resting in a laptop bag.
"Our goal is to be able to enable those things," Richman says. "We need good enough performance, which is pretty great compared to where we are right now."
AMD's Kevin Lensing sees two ways that the future of the PC may unfold: In one scenario, workloads don't change, and PCs become smaller, less expensive, and more commoditized. In a second scenario, new modes of computing require chip makers to focus on increasing processing power rather than on developing thinner and lighter machines.
"The key is, we've got to decide whether a new era of the PC is on the horizon," he says.
The argument for the traditional clamshell
Many of the experts I spoke with believe that hybrid devices will come to dominate the laptop market in the next five years. But that doesn't mean traditional laptops are going away. Users may still want to own a portable computer with a larger screen; and even if touch becomes standard across PCs, convertible devices may not work especially well with larger laptops.
"If you can do everything you can do with clamshell, in the same size, at the same cost, sure it's less interesting, but we have a long engineering road to go before we're at that point," Intel's Gary Richman says.
Around 2018, users will see a "bifurcation of devices," says AMD's Lensing. When users need more power than a tablet or hybrid can provide, they'll turn to laptops, but even those devices will be slimmer and more battery-efficient. He expects laptops that are thicker than an inch to all but vanish, except for high-end gaming rigs and design workstations.
"Much like people said desktops would go away, the traditional notebook is not going to disappear," Lensing says. "But the average device the user carries for basic everyday computing is likely to be a much thinner device--and potentially one of these no-compromise devices."
As Nvidia's Mark Aevermann points out, it's okay that no single mode of portable computing will completely dominate in the next five years. Though he thinks that low-cost tablets and hybrids will revolutionize the industry, Aevermann still sees plenty of room for a multitude of devices to survive, including the premium notebook.
"I do think this one-size-fits-all mentality is a thing of the past," he says, "and consumer choice is the way of the future."
As laptops work through their identity crisis, it's a comforting thought: Some things will change, but some things will always be the same.





Intel CEO says Windows 8 bugs will sting consumers


Windows 8 will be released to the public before it's fully baked—that's apparently the latest message from Intel CEO Paul Otellini.
Bloomberg reports that Otellini, speaking to a group of employees at a private company event in Taipei on Tuesday, said improvements "still need to be made to the software." Otellini reportedly said that Microsoft is making the right decision by releasing the software before it's ready, because improvements to the OS can be made after it ships.
Microsoft did not respond to a request to comment for this story.
According to analysts who spoke with PCWorld, Windows 8 isn't quite as buggy as Otellini suggests. However, if you expect perfection from Windows 8 out of the box, you may be disappointed. Perhaps this is why some people still subscribe to the old computer culture maxim, "Never buy a version of Windows until SP1 is released."
Service Pack 1, or SP1, used to represent the first major collection of patches and fixes for a new Windows operating system, and would resolve a lot of the issues that customers faced after the OS's initial release, says Al Gillen, an analyst with IDC. (IDC and PCWorld are both owned by parent company IDG.)
"Today, what happens, Microsoft is streaming out patches and fixes and updates through Windows update on a continuous basis," Gillen said. "That means that by the time you get to Service Pack 1, the majority of what's in it has already been delivered to most of the systems in the market. Service Pack 1 today represents more of a psychological than technological milestone."
Otellini's comment aside, Gillen says Microsoft's new OS isn't all that problematic.
windows 8
"To my knowledge, and from what I've seen, I don't think Windows 8 is a buggy product," Gillen said. "But it is a productwith a lot of change in it. Any time you introduce a lot of change, there's potential for some surprises."
Another analyst, Michael Cherry of Directions On Microsoft, says usability issues may stem from Microsoft's claim that Windows 8 will work with Windows 7 hardware. Cherry has been running Windows 8 on his Windows 7 tablets.
"The operating system is very strange on those systems," Cherry said. "The touch is very intermittent. Sometimes, I touch and it activates an application. Sometimes I touch, and it doesn't appear to do anything. Then I'll touch it again, and the next thing I know, I've got two or three copies of the app running."
Similar to the issues we saw with Windows Vista, Windows 8 may just be ahead of the common hardware configurations for the operating system's established base.
"But Windows is not Vista," Cherry said. "I like where Microsoft is trying to get with Windows 8. I think it's a great first step. But it's a first step. And I don't know how many it's going to take until we go, 'Wow. They were right.'"
Windows 8 is set to be released on October 26 of this year.

Source : pcworld.com

iPhone 5 'geometrically more complex' than older Apple smartphones, says expert

Apple kept costs in line with last year's phone, even with LTE and larger screen


The iPhone 5 is "geometrically more complex" than Apple's previous smartphones, a teardown expert said today after taking apart the company's newest device.

"Across the board, this is geometrically more complex, and very, very interesting," said Wayne Lam, senior analyst for wireless communications at IHS iSuppli, in an interview today.

iSuppli, which regularly disassembles smartphones and tablets to see which component suppliers are on the upswing, which have been dumped by designers and manufacturers, wrapped up its teardown today after getting its hands on some of the first iPhone 5 smartphones.

The research company's experts concluded that the iPhone 5 is the most complicated model yet created by Apple, in large part because of the inclusion of support for mobile carriers' faster LTE data networks.

"This is the most complex radio antenna design that I've seen on any phone I've examined," said Lam, referring to the iPhone 5's two antennas and the switching capabilities between the pair required to handle multiple LTE frequency bands.

Although the iPhone 5 is slightly larger than its four precursors -- it's about 7% taller, for instance -- it's even more jam-packed than older models.

"It's like a 3-D jigsaw puzzle in there," said Lam. "They've rearranged everything, ironed out the thickness of the battery, and gone with the smaller [Lightning] connector. It all goes along with the design tradition of Apple," he said, citing the company's reputation for elegance as well as for ditching older technologies and thus raising compatibility issues. "[Lightning] breaks a lot of compatibility, but it's much more functional," noted Lam.

Not to mention smaller.

Apple reduced the size of some components -- such as the docking connector -- to make room for new parts necessary for LTE, and for an audio amplifier chip three times the size of the one in the iPhone 4S.

But Lam kept returning to the iPhone 5's support for LTE as its most impressive engineering feat.

"There are only two antennas, but there are lots of ways to switch between the two," said Lam. "I was surprised at the level of engineering they had to go to."

To accommodate as many wireless partners as possible, Apple was forced to create two different models of the iPhone, Lam pointed out.

One, dubbed the "A1428," supports LTE bands 4 and 17, and is sold in the U.S. to AT&T subscribers. The other, A1429, handles bands 1, 3 and 5, and is sold to Verizon and Sprint customers in the U.S.

The two-model approach deviates from Apple's preferred strategy, which is to make a single model suitable for everyone, a tactic that, said Lam, "Gives Apple lots of leverage when they source components and drives really good prices for them," because of the volume of Apple's orders to its suppliers.

The move is reminiscent of the introduction of the iPhone on Verizon in February 2011, when, like now, it was forced to field two different hardware platforms.

iSuppli today also stuck to its preliminary estimate of the iPhone 5's "bill of materials," or BOM -- the total cost to Apple of the components used to assemble the smartphone.

The entry-level 16GB iPhone 5, said iSuppli, has a BOM of $199. With an estimated $8 in manufacturing costs, the total came to $207, a figure that doesn't include research and development, software, licensing and royalty fees, or marketing. At $207, the iPhone 5 is 5.6% more expensive to Apple than the iPhone 4S was last year.

The 32GB iPhone 5's total of $217 was 1% greater than the same iPhone 4S model, but the 64GB iPhone 5, at $238, was 6% less than the corresponding iPhone 4S.

Apple was able to keep the BOMs low, even with the debut of new LTE parts and the larger screen, because its memory costs have dropped between 46% and 49%, depending on the storage configuration, since the launch of the iPhone 4S.

"Beyond some of the high-profile changes that bring obvious benefits in performance and features, there are myriad upgrades and enhancements to virtually every component and subsystem in the iPhone 5," said Andrew Rassweiler, iSuppli's senior principal analyst of teardown services, in a statement Tuesday.

Lam again called out LTE as the biggest Apple achievement in the iPhone 5.

Apple's selection of the LTE frequency bands to support makes it a "kingmaker," said Lam. "No one has created a phone that has supported five bands," he added. "Apple is going to drive LTE."


Tuesday, September 25, 2012

Upgrading to the iPhone 5? Eight Simple Steps to Make the Upgrade Easier

A little planning can save time - and voice messages - when you upgrade to the new iPhone 5


I was one of the "lucky" people to score a new iPhone 5 on the first day  but if you weren't, then you might actually be even more lucky - because it took me more than four hours to activate my phone due to the millions of other people trying to do it at the same time. The upgrade process was more or less seamless once I could activate the phone with Apple, but I learned a few lessons that might be helpful to others - especially if you have any old voice mail messages that you want to preserve before you upgrade to your new phone.
The real reason I was lucky was that I happened to be having dinner with a friend on Thursday night and she asked me whether it was possible to preserve voice mail messages before upgrading to a new phone. It didn't occur to me that I might lose my saved voice messages when I activated my new iPhone 5 and her question saved me from losing a wonderful birthday message sent to me by a favorite aunt and uncle who died within two months of sending me this precious greeting. Here are my simple recommended steps for making a happy transition to your new shiny iPhone 5, including an approach for making sure you don't lose any important voice messages.
  1. Copy any voice messages that you want to save to your computer. I know for sure that neither Verizon nor AT&T has the capability to transfer the saved messages to your new phone - at least that's what they told me - so if it matters, do it yourself. You can really do this any time - even after you upgrade because the voice messages should still be on your old phone. But, if, like me, these are voices that you won't ever be able to get back, you might not want to take the chance that they might not be there after you upgrade. Transferring the messages is pretty easy with a simple cable that you probably already have and some free software called Audacity. The complete instructions are available in a short video on CNET.
  2. Back up your old phone to iTunes. This happens automatically when you sync your phone to your computer. I do this pretty regularly, but my kids don't. You can upgrade without doing this, but if you sync the new phone from a backup (either on your computer or in the cloud), virtually everything about your old phone will be preserved, including your settings, all your apps, and even your camera roll - so it's totally worth it even if you've never done it before.
  3. While you are backing up your old phone, gather up all the user IDs and passwords for all the sites you access on your iPhone - Twitter, Facebook, Foursquare, Groupon, Starbucks, etc. You will need to sign on to all of your apps again once you activate your new phone so you will need to know your user IDs and passwords. I use the CardStar app to store all my loyalty cards. All of the loyalty card information transferred flawlessly so that's one set of information you won't have to worry about.
  4. Follow the instructions provided by your carrier to transfer your phone number. My carrier is AT&T. Since the SIM card for the iPhone 5 is much smaller than the SIM card for the iPhone 4, I didn't need to try to transfer the SIM card; I just had to make a phone call to AT&T to activate the phone service on my new iPhone.
  5. Once you are active with your carrier, you then have to activate your phone with Apple by following the prompts on the phone. This is where you will get a prompt asking if you want to restore from a backup.
  6. When the restore process is completed, you may want to move some apps around to take advantage of the extra row you get on each screen in the new iPhone. I had a few glitches trying to move a few apps around and getting my phone to re-sync because iTunes kept freezing during the sync process. If this happens, the trick is to close all open applications and try again. To do this, double click on the home button until you see the row of open apps displayed. Click and hold on any of the app icons until the red minus sign appears and then close each open app. Once I closed the open apps, the sync process flew by without fail each time. I had been having freezing problems ever since the last iOS update and this trick has now made syncing to my computer a breeze for both my iPad and my iPhone.
  7. Most of my apps transferred perfectly. The one exception was Navigon, which gave me an error in the Map Manager section. After trying multiple times to access the Map Manager, I was able to solve the problem by deleting Navigon from my phone and restoring the app from iTunes. Once I did that, I had to re-download all the maps that I had on my old phone, but that didn't take too long.
  8. Once you have the phone working and the apps organized, you will need the list of user IDs and passwords that you gathered earlier because you will need to open each of the apps that require authentication and re-enter your user ID and password. This process took me a while so if you use a lot of apps that require a user ID and password, make sure you allocate some time for this task. I was surprised at how many apps have become integrated into my daily life so spending some time re-authenticating was well worth it.

Source : Networkworld.com

Nook Video set for fall premier

Updated Nook Tablets also expected soon from Barnes & Noble

Barnes & Noble Tuesday announced that Nook Video will premiere this fall in the U.S. and UK. The service will offer access to movies and TV shows for streaming and download.

In a statement, the bookseller said the videos will be stored securely in the Nook Cloud. The content will be available on the Nook Tablet and non-Nook devices via free Nook video apps that will be launched soon, it said.

The announcement underscores the importance of video content to users of an array of new tablet devices.

Barnes & Noble said its video content will be available across devices such as TVs and smartphones and will interoperate with digital video collections, such as UltraViolet.

A Netflix app already is a available in the Nook app store.

Barnes & Noble said the videos initially will come from HBO, Sony Pictures, STARZ, Viacom and Warner Brothers Entertainment. Some Disney movies will be available.

The maker of the Nook tablet didn't reveal any details about plans to unveil a rumored second-generation Nook device. Barnes & Noble's tablet is considered a strong competitor with Amazon's new Kindle Fire HD and Google's Nexus 7 tablets.

Amazon already has an instant video service which can be linked to its Amazon Prime service that costs $79 a year for access to some videos.

Barnes & Noble didn't offer pricing for the video content, but officials said videos would be priced individually and won't be distributed under a subscription service.


Apple warns iCloud users of looming storage loss

On Sunday, former MobileMe users will lose the complementary 20GB Apple gave them earlier       

Apple on Monday began reminding some iCloud users that they will soon lose the 20GB of free storage they'd received when they migrated from MobileMe.

The company has notified iCloud customers via email that the 20GB will expire Sunday, Sept. 30. 

The move only affects users who had previously paid for MobileMe, the synchronization and storage predecessor to iCloud. While iCloud is free to all Mac and iOS device owners, MobileMe cost $99 annually for, among other things, 20GB of online storage space. 

During the switch from MobileMe to iCloud -- a process that started in 2011 and ended June 30, 2012 -- Apple offered an additional 20GB of storage to MobileMe subscribers as a way to temporarily tide them over. The 20GB was atop the standard 5GB all iCloud users received as part of the free package. 

Now Apple is taking away the 20GB, telling customers that to keep it they must fork over $40 a year.  "Your iCloud storage will be reduced to 5GB on 09/30/2012," Apple's email stated. "However, you are currently using more than 5GB. Unless you take action before your downgrade takes effect, backups to iCloud will stop, and apps will no longer be able to save documents to iCloud."

Apple instructed customers to either free up enough storage space to drop under 5GB, or pay up to keep the extra 20GB.

The end of the free storage ride had originally been set for June 30, 2012 -- the date MobileMe went dark-- but in May Apple extended the deal by three months.

Users who want to retain the 20GB must pay $40 per year to upgrade (to 25GB total; the free 5GB plus the 20GB). Apple also offers 10GB additional for $20 and 50GB for $100.

Apple's 20GB and 50GB prices are four times what Microsoft charges for extra Skydrive storage. Skydrive allots 7GB of free storage, then charges $10 per year for 20GB more and $25 for an additional 50GB. Microsoft also has a 100GB plan priced at $50.

Instructions on how to purchase more storage and how to lighten the backup and app appetites for iCloud storage are available on Apple's website.


To keep the 20GB they were given earlier by Apple, former MobileMe subscribers must pay $40 to boost their iCloud storage allotment.



10 Hot IT Skills For 2013

Want to snag a pay premium? Check out the IT skills that will be in high demand in 2013. 

The number of companies planning to hire tech professionals continues to grow, with 33% of the 334 IT executives who responded to Computerworld's 2013 Forecast survey saying they plan to increase head count in the next 12 months. 

This is the third year in a row that the percentage of respondents with hiring plans has risen -- up from 29% last year, 23% in 2010 and 20% in 2009.

"When you look at just about any research or market trend, IT is one of the top two or three always mentioned as a bright spot in the job market, and it's pretty simple why," says John Reed, senior executive director at staffing firm Robert Half Technology. "When you look at technology, it drives so much of what business does, from productivity to communication to improving speed to making better business decisions. So companies are investing in that, and you have to have the people experienced in doing that.


Of course, IT leaders aren't hiring technologists indiscriminately. They're seeking specific skills to deliver what the business needs to compete today. Here's a look at the top 10 skills for 2013.

1. Programming and Application Development

• 60% plan to hire for this skill in the next 12 months.
Companies put off projects during the recession, but now they're playing catch-up and looking for staff to keep up, according to Reed.
"Technology and software are great ways for companies to improve productivity, lower costs and create better Web presence," he says, adding that companies will need staffers to create new and better technology to do those things.
That's the case at San Francisco-based Wells Fargo, says Jason Griffin, vice president and technology talent acquisition manager. "Our top needs are in programming and application development," he says. "We're just looking for more to meet the business need. The business [units] are investing in new products, they're looking for ways to provide products and services to meet customer needs."
Griffin, like others, says he's specifically looking for people with experience in Java, J2EE and .Net.

2. Project Management
• 40% plan to hire for this skill in the next 12 months.
The ongoing need for project management skills tracks with the continuing need for programmers: Both are responses to the demand for new applications that businesses need to compete.
"More projects mean more project managers," Reed says, noting that companies want experience as well as credentials, such as the Project Management Professional designation.
Jamie Hamilton, vice president of software engineering at Detroit-based Quicken Loans, says project manager jobs will be among the 100 new positions his company plans to add to its 800-strong IT team.
Hamilton says demand for project managers is strong in part because projects are growing more complex as the connectivity between applications increases.
Successful candidates need to have proven track records. "Three things are key for us, and they're more around behavior: Are you a leader, and do you operate as a leader? Do you have a history of executing? What's your behavior around detail?" Hamilton says. 

3. Help Desk/Technical Support

• 35% plan to hire for this skill in the next 12 months.
Jack Wolf, vice president and CIO at Montefiore Medical Center in New York, says he has a list of initiatives to pursue, including deployments of new radiology systems and electronic health record applications. To ensure success, he's looking not only for people to build and implement the systems, but also for tech support workers to help employees use them.
"New systems mean you need more help desk people to handle the increase in calls we expect," Wolf says.
He's far from the only one searching for such skills. Tech staffing firm Modis reports that help desk technician is the job title that companies most often seek help filling. 

4. Security

• 27% plan hire for this skill in the next 12 months.
Security has long been a concern of IT leaders, and demand for specialized security professionals is growing as the task of safeguarding systems and data becomes increasingly complex.
Consider the case of Netherlands-based Royal Philips Electronics, which has U.S. headquarters in Andover, Mass.
Cynthia Burkhardt, vice president of talent acquisition, says the company is building its IT security department internationally. It hired a chief information security officer, who is based in the Netherlands, and it's adding four more IT security executives -- two of whom will be based in the U.S. She says the company expects to continue building its IT security team from the top down.
Burkhardt says Royal Philips wants experienced IT security professionals who have business acumen in addition to expertise in deploying firewalls, threat detection tools, encryption technology and other security systems. 

5. Business Intelligence/Analytics

• 26% plan to hire for this skill in the next 12 months.
Big data is one of the top priorities for many companies, but getting the right people to analyze all that information is challenging, says Jerry Luftman, managing director at the Global Institute for IT Management and a leader in the Society for Information Management.
The best candidates have technical know-how, business knowledge and strong statistical and mathematical backgrounds -- an uncommon mix of skills, Luftman says. In fact, some companies are hiring statisticians and teaching them about technology and business.
Joe Fuller, CIO at Dominion Enterprises, a marketing services company in Norfolk, Va., says he anticipates hiring data scientists or data analysts in the future but acknowledges that it will be a challenge.
"We're missing that person who thinks outside the box, who understands the link between this behavior now and this behavior later," Fuller says. "I don't know who to look for there, so I think it's [going to be] a team. I can't imagine finding that in one person."

6. Cloud/SaaS

• 25% plan to hire for this skill in the next 12 months.
Fuller's staffing plan at Dominion Enterprises is also a case study for skill No. 6, which didn't even crack the top 10 in the 2011 survey: He says the company will need cloud computing experts as it moves beyond its two existing data centers.
"We're going to need a cloud architect who knows how to leverage and how to architect without breaking the bank," he says. "We're going to need to know where we should host it, how to configure it, how to negotiate the [service-level agreements], and to make sure we're backed up properly." 

7. Virtualization

• 24% plan to hire for this skill in the next 12 months.
Jon A. Biskner, assistant vice president of IT at Nicolet National Bank in Green Bay, Wis., says he wants to create a virtualization administrator position.
"It's hard to find someone who is fully skilled in virtualization," Biskner says. "They have to understand the storage and clusters behind the virtual server because before the connection was more physical; now it's more logical." IT professionals talk about virtualization, he adds, but often they don't have a breadth of experience with it. 

8. Networking

• 19% plan to hire for this skill in the next 12 months.
Networking expertise remains a perennial top 10 most-wanted skill, although demand has dropped from 38% in the 2010 survey to 19% in the 2013 survey. Despite the decline, however, IT leaders say they still need networking professionals who have solid experience.
In Robert Half Technology's third-quarter IT Hiring Index and Skills Report, network administration was the No. 2 most sought-after skill set, cited by 48% of the 1,400 CIOs surveyed. It was second only to data/database management, which was cited by 55% of the respondents. 

9. Mobile Applications and Device Management

• 19% plan to hire for this skill in the next 12 months.
As consumer and business use of smartphones and tablets expands, employers are looking for workers who can handle the demands related to the proliferation of such devices, says Motti Fine, managing director of TreeTop Technologies, an IT staffing and consulting firm. Case in point: Kathy Junod, senior director of IT at Auxilium Pharmaceuticals in Malvern, Pa., plans to create a new job with the title mobile manager to add to her existing staff of 22. She says she needs an experienced manager to oversee building the niche mobile apps the business needs. 

10. Data Center

• 16% plan to hire for this skill in the next 12 months.
Core technical skills remain in high demand, so it's not surprising that data center skills still make the top 10. In fact, CompTIA reported in its February State of the IT Skills Gap study that server/data center management and storage and data backup remain high on the list of IT skills that employers are seeking. Some 61% of the IT and business executives surveyed by CompTIA rated server/data center management as a very important skill, while 57% rated storage/data backup as such.
However, Robert Half Technology's third-quarter IT Hiring Index and Skills Report found that CIOs listed data/database management as No. 2 among the "functional areas" in which it's most challenging to hire IT professionals.